Experience Comfort On-the-Go
Say farewell to those uncomfortable journeys! Whether you’re jet-setting on a long-haul flight or simply commuting to work, our Ultimate Comfort Travel Neck Pillow has got your back, or rather, your neck! Crafted with your comfort in mind, this pillow is designed to make your travels as cozy and enjoyable as possible.
Features:
- Memory foam construction for unparalleled comfort and support.
- Adjustable U-shaped design to cradle your neck and head.
- Compact and lightweight for easy portability.
- Comes with a carry bag for convenient storage.
- Available in stylish dark gray and light gray colors.
- Easy to clean, detachable, and washable.
Benefits:
- Supportive Memory Foam: Our pillow is crafted from high-quality memory foam, allowing it to mold to the contours of your neck and head, providing unmatched comfort and support during your travels.
- Adjustable Design: Easily position the pillow around your neck until you find the perfect fit, ensuring your head and chin are fully supported for a restful journey.
- Compact & Portable: Roll up your Ultimate Comfort Travel Neck Pillow and store it in the included carry bag. It’s super compact and lightweight, making it smaller than your phone and effortless to transport wherever you go.
- Multi-Purpose Use: Whether you’re traveling by plane, train, or automobile, our pillow is the perfect travel companion for ensuring a comfortable journey every time.
- Easy to Clean: Keep your pillow fresh and hygienic with its easy-to-clean, detachable, and washable design, so you can enjoy clean comfort trip after trip.
When to Use:
Our Ultimate Comfort Travel Neck Pillow is ideal for anyone who wants to make their travel experience more comfortable and enjoyable. Whether you’re a frequent flyer, road tripper, or commuter, this pillow is perfect for providing much-needed support and relaxation during your journeys.
What Makes It Special:
What sets our pillow apart is its superior comfort and convenience. Crafted from the highest quality memory foam, our pillow molds to your neck and head, providing personalized support for a restful journey. Its compact and portable design means you can take it with you wherever you go, ensuring comfort and relaxation no matter where your travels take you.
Say goodbye to stiff necks and sleepless flights, and hello to ultimate comfort on-the-go!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of incus.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of incus.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of incus.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://incus.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This pillow has completely transformed my travel experience. No more stiff necks or restless naps. It's soft, supportive, and perfect for long journeys.
amazing
it's so soft and supportive, my travel naps are now blissful 😴
The perfect companion for long flights. My neck feels great!
recommend
i never knew travel could be this comfortable, the neck support is amazing and i slept like a baby on my last flight ✈️
Compact, comfy, and a lifesaver on road trips.
perfect
No more sore neck after flights! Love it ❤️
wonderful
This pillow is a must-have for any traveler. Super comfortable!
ok